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Last Updated: 12-1-2025

Welcome to EPIC 365. By accessing or using our website, booking services, purchasing products, or attending any EPIC 365 event, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any other guidelines or rules posted by EPIC 365. If you do not agree, do not use our website or services.

1. Company Information

EPIC 365 (“Company,” “we,” “our,” or “us”) is an entertainment company that provides event production, artist management, talent buying, venue services, and related entertainment products and services.

2. Eligibility

Users must be:

• At least 18 years old, or

• The age of majority in their jurisdiction,
  to use our booking services, create accounts, or make purchases.

Minors may attend events with parental consent, subject to venue requirements.

3. Use of Website

You agree to use the website solely for lawful purposes. You must not:

• Use the website to violate any law

• Attempt to gain unauthorized access to servers or systems

• Copy, distribute, sell, or exploit any content without permission

• Engage in abusive, harassing, threatening, or defamatory conduct

We reserve the right to suspend or terminate accounts for violation of these terms.

4. Booking & Purchases

All bookings, reservations, tickets, deposits, and purchases made through EPIC 365:

• Are subject to availability

• Must be paid in full as required

• Are considered final unless otherwise stated in writing

We reserve the right to modify pricing, cancel bookings, or refuse service at our discretion.

Deposit Policy

Some services may require a non-refundable deposit to secure a date or talent.

Balance Payments

Final balances must be paid by the date indicated on the invoice/contract.
Failure to pay may result in cancellation without refund.

5. Cancellations & Refunds

Customer Cancellations

Unless stated otherwise in a service agreement:

• Deposits are non-refundable

• All payments may be non-refundable within 14 days of the event

Refunds, if approved, may be subject to processing fees.

Company Cancellations

EPIC 365 reserves the right to cancel an event or booking due to:

• Safety concerns

• Talent unavailability

• Force majeure

• Non-compliance by customer

If an event is cancelled by the Company (not caused by the customer), a credit or refund may be issued at our discretion.

6. Event Conduct & Safety

Event attendees must comply with all:

• Venue rules

• Local laws

• Security instructions

• Safety regulations

EPIC 365 is not liable for injury, damage, or loss caused by:

• Attendee behavior

• Intoxication

• Negligence

• Third parties

We reserve the right to remove any attendee for behavior deemed unsafe, illegal, or disruptive.

7. Talent, Venue, and Production Changes

EPIC 365 reserves the right to:

• Substitute talent

• Revise schedules

• Change venues

• Modify production elements

We aim to provide comparable entertainment value in the event of a change.

8. Intellectual Property

All content, branding, logos, videos, images, and materials on the website or in marketing materials are owned or licensed by EPIC 365.

You may not:

• Copy

• Reproduce

• Modify

• Repost

• Sell

• Distribute

without written consent.

9. User Content

Users may post reviews or submit content on the website.
By doing so, you grant EPIC 365 a non-exclusive, worldwide, royalty-free license to use, display, or modify the content.

We may remove content that is:

• Offensive

• False

• Misleading

• Infringing

• Irrelevant

10. Third-Party Services

EPIC 365 may link to third-party websites, vendors, or ticket platforms.
We do not control or endorse third-party sites and are not liable for:

• Content

• Pricing

• Security

• Privacy practices

• Reliability

Users interact with third parties at their own risk.

11. Limitation of Liability

To the fullest extent permitted by law:

EPIC 365 is not liable for any:

• Direct

• Indirect

• Incidental

• Consequential

• Special

• Punitive

damages, arising from:

• Website use

• Event participation

• Service performance

• Business interruption

• Lost data or profits

• Delays or cancellations

• Third-party behavior

12. Indemnification

You agree to defend, indemnify, and hold harmless EPIC 365 from all claims, damages, lawsuits, liabilities, costs, and expenses arising from:

• Your use of our services

• Your actions at events

• Violations of these terms

13. Privacy Policy

Our Privacy Policy governs data collection, storage, and use.
By using our website or services, you consent to our privacy practices.

14. Force Majeure

We are not liable for delays or failures caused by:

• Acts of God

• Natural disasters

• Fire

• War

• Government restrictions

• Labor disputes

• Power outage

• Severe weather

or events beyond our reasonable control.

15. Accounts & Security

Users are responsible for:

• Safeguarding login credentials

• Maintaining accurate account info

We are not responsible for loss or damage caused by unauthorized access.

16. Promotional Use

By attending an event, you agree that EPIC 365 may:

• Photograph

• Record

• Film

and use the footage for promotional purposes without compensation, unless prohibited by law.

17. Alcohol, Drugs & Contraband

Events may include restrictions on:

• Alcohol

• Drugs

• Weapons

Violation may result in removal or legal action.

18. Dispute Resolution

Any dispute will be handled by:

• Good-faith negotiation first

• Then binding arbitration, if unresolved

Jurisdiction will be in the state where the Company is registered.

You waive the right to participate in a class action lawsuit against EPIC 365.

19. Changes to Terms

We may update these Terms at any time.
Continued use of the website or services after changes constitutes acceptance.

20. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles.

21. Severability

If any section is found unenforceable, the remainder will remain in effect.

22. Contact Information

For questions or concerns regarding these Terms:

EPIC 365
Email: [support@epic-365.com]
Phone: [XXX-XXX-XXXX]
Address: [Insert Business Address]

ACCEPTANCE OF TERMS

By accessing our website, booking services, purchasing tickets, or attending an event, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Last Updated: 12-1-2025

This Privacy Policy describes how EPIC 365 (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, purchase products, book services, or attend events.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
If you do not agree, please discontinue use immediately.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information that identifies you directly or indirectly, such as:

• Name

• Email address

• Phone number

• Postal address

• Date of birth

• Payment information

• Social media information

• Account login details

B. Automatically Collected Information

When you interact with our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Referring websites

• Usage data

• Cookies and tracking data

C. Payment Data

Purchases processed through third-party payment processors may collect:

• Credit/debit card numbers

• Billing information

We do not store full payment card numbers on our servers.

D. Event & Booking Information

When you book or attend an event, we may collect:

• Guest names

• Event preferences

• Media recorded at events (photos/video)

E. User-Generated Content

If you submit reviews, comments, or upload content, we may collect that content and related metadata.

2. How We Use Your Information

We may use the collected information to:

• Provide, deliver, and improve services

• Process payments, orders, and bookings

• Communicate with you (email, SMS, notifications)

• Respond to inquiries and customer service requests

• Send marketing, promotions, and offers

• Personalize user experience

• Analyze website and service performance

• Enforce policies and terms

• Detect and prevent fraud or illegal activity

• Manage events, bookings, and guest lists

We may combine information from multiple sources.

3. Cookies & Tracking Technologies

We may use cookies, pixels, and similar tracking tools to:

• Recognize your browser or device

• Store user preferences

• Improve site performance

• Enable targeted advertising

• Analyze trends and activity

You may disable cookies in your browser settings, but some features may not function correctly.

4. Sharing & Disclosure of Information

We may share information with third parties under the following circumstances:

A. Service Providers

Including:

• Payment processors

• Data analyzers

• Website hosting providers

• Marketing platforms

• Customer support tools

B. Legal Requirements

We may disclose information if required to:

• Comply with laws or regulations

• Respond to lawful requests

• Protect rights, property, or safety

C. Business Transfers

If we undergo a merger, acquisition, or asset sale, your data may be transferred to new ownership.

D. With Your Consent

We may share information when you explicitly authorize it.

We do not sell personal information to third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data.

However, no method of transmission over the Internet is 100% secure.
We cannot guarantee absolute protection.

6. Retention of Information

We retain information for as long as:

• Necessary to provide services; or

• Required by law; or

• Needed for legitimate business purposes.

You may request deletion at any time (subject to legal exceptions).

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect data from them.

Parents who believe their child has provided information may contact us to request removal.

8. Marketing Communications

You may opt out of marketing emails or SMS at any time by:

• Clicking “unsubscribe”

• Replying “STOP” (for SMS)

• Contacting us directly

Transactional messages cannot be opted out.

9. Third-Party Websites & Services

Our site may link to external websites.

We are not responsible for:

• Their privacy policies

• Content

• Security practices

Access at your own risk.

10. Your Rights (Depending on Jurisdiction)

Depending on local laws, you may have the right to:

• Access your data

• Update or correct data

• Request deletion

• Restrict processing

• Object to marketing

• Request data portability

Residents of California may have additional rights under CCPA.

Residents of the EU/EEA may have rights under GDPR.

To exercise rights, contact us using the information below.

11. Do Not Track (DNT) Signals

Our systems may not recognize “Do Not Track” requests from browsers.
We may update practices in the future.

12. International Data Transfers

If you access our services from outside the United States, your data may be transferred and processed in the U.S.

Use indicates consent to transfer.

13. Photo & Media Policy

By attending EPIC 365 events, you may be photographed or recorded.
Media may be used for promotional purposes without additional compensation, unless prohibited by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes are effective when posted.
Continued use after updates constitutes acceptance.

15. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, contact:

EPIC 365
Email: epic365team@gmail.com
Phone: 737-397-4680
Address: 6705 Tulsa Cove, Austin Tx 78723

16. Acceptance of Policy

By using our website, booking services, or attending events, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Last Updated: 12-1-2025

This Cookie Policy explains how EPIC 365 (“Company,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our website, interact with our services, or view our content.

By continuing to use our website, you consent to the use of cookies as described in this policy.
If you do not agree, you may disable cookies or discontinue use.

This policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.
They help websites remember information about your visit, preferences, and usage to enhance functionality, performance, and personalization.

Cookies may be:

• Session cookies (deleted when you close your browser)

• Persistent cookies (remain until expired or deleted)

• First-party cookies (placed by us)

• Third-party cookies (placed by external providers)

2. Technologies We May Use

In addition to cookies, we may use:

• Web beacons

• Tags

• Pixels

• SDKs

• Local storage

These technologies allow us to:

• Analyze website traffic

• Track performance

• Identify unique users

• Display targeted ads

3. Types of Cookies We Use

We may use the following categories of cookies:

A. Strictly Necessary Cookies

Required for:

• Website operation

• Security

• Authentication

• Account access

These cookies cannot be disabled.

B. Performance & Analytics Cookies

Used to:

• Measure usage and activity

• Track website performance

• Improve user experience

• Identify errors and trends

Examples:

• Google Analytics

• Traffic monitoring tools

C. Functionality Cookies

Used to:

• Store user preferences

• Retain settings

• Personalize experience

Examples:

• Language selection

• Remembering login details

D. Advertising & Targeting Cookies

Used to:

• Deliver targeted ads

• Measure ad performance

• Build user profiles

Examples:

• Google Ads

• Meta Pixels

• Retargeting tools

You may opt-out of targeted advertising (see Section 10).

4. Cookies We May Set

Examples of data tracked include:

• Browser type and version

• Device information

• Pages viewed

• Time on site

• Clicked links

• IP address

• Referring website

This data is anonymous and aggregated, unless otherwise specified.

5. Third-Party Cookies

We may allow third parties to set cookies on our website, including:

• Advertising networks

• Analytics providers

• Social media platforms

• Payment processors

These providers may collect data in accordance with their own policies.
We do not control third-party cookies.

6. Why We Use Cookies

We may use cookies to:

• Deliver website features

• Authenticate users

• Process payments

• Improve performance

• Personalize content

• Track usage metrics

• Provide analytics and reporting

• Serve targeted ads

• Enhance security

7. How Long Cookies Remain

Cookie duration depends on purpose:

• Session cookies: removed at browser close

• Persistent cookies: remain for months or years unless deleted

8. How to Control Cookies

You can control or disable cookies through:

• Browser settings

• Device settings

• Ad preference tools

• Third-party opt-out services

Disabling cookies may impact functionality or prevent access to features.

Browser Management:

Each browser has settings to block or delete cookies:

• Chrome

• Safari

• Firefox

• Edge

• Opera

9. Analytics & Tracking

We may use analytics tools such as:

• Google Analytics

• Meta Pixel

• Other third-party services

These tools may collect:

• Usage data

• Device data

• Demographic data

Data is used for:

• Trend analysis

• Marketing optimization

• Performance monitoring

Most analytics tools allow for opt-out controls.

10. Advertising & Retargeting

We may use advertising services to deliver:

• Personalized ads

• Remarketing campaigns

• Behavioral targeting

Providers may collect:

• Browsing behavior

• Device identifiers

• IP address

Users can opt out via:

• Device settings

• Provider websites

• Industry opt-out tools:

Examples:

• https://optout.networkadvertising.org/

• https://www.allaboutcookies.org/

11. Do Not Track Signals

Some browsers send a Do Not Track (DNT) signal.
At this time, our systems may not respond to DNT requests.

12. Legal Basis (GDPR)

If you are located in the EU/EEA, cookie usage may be based on:

• Consent

• Legitimate interest

You may withdraw consent at any time.

13. California Privacy Rights (CCPA)

California residents may have the right to:

• Opt-out of "selling" personal data

• Request disclosure, deletion, or correction

We do not sell personal data, but may use advertising technologies that qualify as a “sale” under CCPA.

Requests may be submitted using our contact details below.

14. Children’s Privacy

We do not knowingly use cookies to collect data from children under 13.
Parents who believe data was collected may contact us to request removal.

15. Changes to This Cookie Policy

We may update this policy periodically.
Changes will be posted on our website with a new "Last Updated" date.

Continued use indicates acceptance.

16. Contact Us

If you have questions about this Cookie Policy or wish to exercise rights, contact:

EPIC 365
Email: epic365team@gmail.com
Phone: 737-397-4680
Address: 6705 Tulsa Cove, Austin Tx 78723

17. Acceptance of Policy

By using our website, you acknowledge that you have read, understood, and agree to this Cookie Policy.